How to Permanently Delete Your Account?

If you wish to permanently delete your account and remove all associated data from our system, please follow these steps:

  1. Head over to the Companion App (Google Play | App Store);
  2. Log in using your HOLOFIT account;
  3. Navigate to Settings;
  4. Click Profile;
  5. Scroll to the bottom of the page and click the Delete profile button;
  6. Confirm that you want to delete your HOLOFIT account irreversibly.

Alternative Method

If you are unable to access your account or need further assistance, you can submit a deletion request by contacting our Support team:

It is mandatory to include the following in your request:

  • Email address you use to access HOLOFIT;
  • Brief confirmation of your request.

Important Notice

Proceed with caution. Once your account is deleted, all associated data will be permanently and irreversibly removed.

Additionally, some transactions or legal records may be retained for compliance with applicable laws.

Deleting your HOLOFIT account does not automatically cancel an active Meta subscription. Click hier. to see how to cancel a Meta subscription.